Saturday, July 17, 2010

Task 5, Question 4 - What additional benefits could a customer collaboration tool provide that could help you run your business?

Additional benefits a customer collaberation tool provide include:
- Use as a project management tool to help identify and track the IT projects we are undertaking to bring the cafe into the 21st century.
- Use for document management, sharing files among employees and archiving records.
- Managing employee scheduling, work management and employee training programs/information.
- Online webmeetings and conferencing with suppliers and business partners.
- Use to create an employee intranet.
- As a tool to automate workflow solutions.

4 comments:

  1. - Newsletter dispatch
    - Emailing

    ReplyDelete
  2. - sell online products such as coffee seeds/powder, mugs, t-shirts etc
    - Take online orders that can be picked up at store
    - Make online bookings for meetings, parties and events in the cafe

    ReplyDelete
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