We should establish several wikis to allow customers, employees and business partners to share information. We should set up wikis for several of the cafes main areas of interest including one each for the music center, art gallery, book clubs, coffee sampler, community events and brewing courses.
We should monitor the content in order to obtain feedback and learn whether we need to change or modify any of our promotional activities. We will encourage customers who visit our wikis to create presentations and tell digital stories to help make their points and share their experiences. We expect the brewing courses wiki to become a knowledge base as customers share thier brewing experiences.
Use separate wikis for each different area: music center, art gallery, book club, and coffee sampler and community events. Let both customers and employees have access to this.
ReplyDeleteAgree with this.
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